Return Polcies

RETURN POLICY:

Returns accepted only if in new, unused and undamaged condition. 

* Require return authorization within 3 calendar days of receipt. Please contact us right away.

* Item(s) must be returned within 7 calendar days of original receipt.

* Return requests are subject to 20% restocking fee (deducted from refund).

* Original purchased shipping charges are non-refundable.

* Customized orders are non-returnable.

* Item(s) must be repackaged in original packaging & condition. Buyer is responsible for any loss caused by such damage of return shipping.

 

​Buyer is responsible for all return shipping charges (including postage, handling, insurance and delivery confirmation), except for shipment damage by carrier or defective product.

CANCELATION POLICY

If cancelation request is:

* Within 24 hours - subject to 5% transactional processing fee.

* After 24 hours but item(s) not shipped- subject to 10% cancelation fee.

* After item(s) are prepared, packaged & shipped - subject to 20% cancelation fee +2-way shipping charges.

EXCHANGES

* We cannot accept product exchanges after trial or use.