Returns accepted only if in new, unused and undamaged condition.
* Require return authorization within 3 calendar days of receipt. Please contact us right away.
* Item(s) must be returned within 7 calendar days of original receipt.
* Return requests are subject to 20% restocking fee (deducted from refund).
* Original purchased shipping charges are non-refundable.
* Customized orders are non-returnable.
* Item(s) must be repackaged in original packaging & condition. Buyer is responsible for any loss caused by such damage of return shipping.
Buyer is responsible for all return shipping charges (including postage, handling, insurance and delivery confirmation), except for shipment damage by carrier or defective product.
If cancelation request is:
* Within 24 hours - subject to 5% transactional processing fee.
* After 24 hours but item(s) not shipped- subject to 10% cancelation fee.
* After item(s) are prepared, packaged & shipped - subject to 20% cancelation fee +2-way shipping charges.
* We cannot accept product exchanges after trial or use.